Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to RoomGuide ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Information: Name, email address, phone number, and other contact information you provide when signing up for early access or contacting us.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on pages.
  • Location Data: If you use our services, we may collect location information to provide personalized local recommendations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your requests and send you related information
  • Send you marketing communications (with your consent)
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information about how we use cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@roomguide.io.